Durham University Airport Transfer Bookings

 

Airport Express is the only Airport Transfer Service officially approved vendor for Durham University.

 

Vendor Ref: 5***4 (email us for verification or call your accounts department for confirmation)

 

Justification of Taxi Expenses Directive 2019

To better understand new cost saving directives from the university.

Please use this following information to assist when booking a transfer.

A. All of our journeys are more than one mile. Often more that 26 miles. We are normally cheaper than taking a bus or taxi from department

To the station, trains to Newcastle, Metro or bus from Newcastle to the airport. If 2 or more travellers are going, we are ALWAYS cheaper.

We are the cheapest taxi/transfer service in the city, cheaper than NCL airport taxis or ARROW Private hire at the airport.

 

B. We operate 24hrs, overnight and weekends, when there is typically no other option for public transport, of a combination of all public transport

required to get from durham to NCL or NCL to Durham, IE Metro / Train / Bus / Taxi, we do not surge charge for overnight or weekend travel.

 

C. We operate many larger vehicles for carrying bulky items, or larger capacity luggage items. Sensitive or fragile items also.

All of our passengers and luggage / equipment are fully insured during transit, nothing you carry is insured on the Bus or Metro Etc

We do not charge any extra for the insurance for bulky large items. It is all included in the fixed rate fare.

 

D. We operate minibuses as well as cars, so 8 passengers can all travel together under 1 single fare. No surge charging or metered fares.

 

E. Travel time to NCL airport from Durham can take up to 3 hrs if the public transport timetable does not sync.

This is common over night or on a weekend. We take 30 to 45 mins to get from Durham to NCL airport.

 

F. Safety, ALL our drivers are CRB/DBS enhanced checked and approved. You are safer with us at all times.

 

G. We operate 24hrs daily, so were ready to go at a moments notice, no delays.

 

I. We do not operate disabled access vehicles, but we do have training to work with disabled and special needs

travellers, including the blind and hard of hearing.

 

J, If you have a visiting guest or dignitary arriving into NCL airport. Q. do you want them on the Metro and a bus?

We offer an individually professional service to meet and transport with care EVERY guest the uni has arriving into NCL.

Working with the uni for almost 15 years, we know what you expect and we deliver it first time.

 

 

Booking by Email: There are two templates to choose from

copy & paste one onto an email using this email address:

airport365@live.co.uk

 

1.      Durham to NCL Airport

Copy from here:

Name(s):

Address:

Postcode:

Mobile Number:

Pick Up Date:

Pick Up Time:

Number of Passengers:

Luggage information:

 

Return Info

Return Date:

Arrival Time:

Flight Number:

Flying In From Which Airport:

Meet Greet: (Yes or No)

Comments:

Department:

Finance Contact: (optional)

Purchase Order: (optional)

---to here-

 

2.      Landing at NCL and going to Durham

Copy from here:

Name(s):

Arrival Date:

Arrival Time:

Flight Number:

Flying In From Which Airport: (IE Heathrow)

Number of Passengers:

Mobile Number:

Meet Greet Service (see below)

Going to Which Address or Hotel:

Town:

Postcode:

Luggage information:

 

Return Info

Pick Up Date:

Pick Up Time:

From Which Address or Hotel:

Town:

Postcode:

Comments:

Department:

Finance Contact: (optional)

Purchase Order: (optional)

---To here

 

We always try to reply within 1 hr including weekends and after 9pm when possible.

We prefer bookings by email, as were often out of the office when you call us.

 

If your department required a Purchase Order number for a booking, send with the booking request.

You can book without a PO# but we require it as soon as it is available when you have raised the PO#.

 

We offer fixed rate fares for all travel, see our Fares Guide page.

Please make sure you are aware of the fares when you book.

If you need a quote for a fare not listed email us, were always happy to assist.

 

MEET GREET Service We meet your guest in the terminal with a name card.

Its a more professional way to find the guest.

If English isnt their first language, this service is vital.

The meet greet service is chargeable, see the fares guide for more information.

 

If you pay on the day of travel or pre pay via our web site the fares are always cheaper.

Paying by invoice after the trips are completed at a later date, the fares reflect this.

See our fares guide or T&Cs for full information.

 

 

Terms and Conditions 2019 apply